Dear Family Practice Patients,
Please be courteous to our staff who are trying their best to assist you. Our doctors leave a few same day appointment slots, however if those slots are full and your issue is urgent, then we request you call after 4PM to secure an urgent care appointment. Urgent care is available during Monday to Thursday evenings and Saturdays mornings - please see below for more details. While you may not see your own family doctor, you will see a doctor belonging to our Family Health Organization (FHO). As a FHO, we work together and are able to share records, whereas walk-in clinics do not provide that continuity of care. If you anticipate requiring a lot of walk-in care, please discuss this with your physician.
Thank you!
The Physicians at Markham Medical Centre
Urgent Care Schedule
Our office shares evening (Mon to Thurs 5 - 8PM) and Saturday (9AM - Noon) clinic hours with two other family practices. See the schedule on the right for the location of the clinic. Please call in advance during the urgent care hours to schedule your appointment.
*Please take note the clinic can close earlier depending on the last appointment booked*
All Urgent Care Clinics are located at Ashgrove Medical Building on the 2nd floor.
Call after 4pm from Monday to Thursday and after 9am on Saturday mornings.
Markham Medical Centre (MMC) - 905 294 2290 (Suite 214) Markham Heritage Health Clinic (MHHC) - 905 471 2967 (Suite 203)
Dr. Lai & Dr. Kazandji - 905 294 3170 (Suite 210)
We are a family practice clinic
We are not a public walk-in clinic.
Sorry, we are currently not accepting new patients. If you are in need of a family doctor, click here. If you need to speak to a physician but do not have a family doctor, please go to the Ontario Virtual Care Clinic.
Book an appointment
We do not allow walk-ins, this includes in our Urgent Care clinics. Book an appointment online or by telephone.
Virtual and in-person care
Yes, we are providing BOTH in-person and limited virtual care appointments. If you have recent COVID-19 exposure or symptoms, please book a telephone appointment, otherwise we require you to have a negative covid test for an in person appointment.
Important Updates
Temporary Issue: Lifelabs Lab Results
September 30 2025
We would like to inform you of a recent technical update between LifeLabs and Excelleris that has impacted the electronic delivery of lab results to our clinic.
As a result, your physician may not automatically receive new lab results as expected. Although our physicians can still manually access your results through an alternate portal, they are not notified when new labs become available.
To ensure your results are reviewed in a timely manner, we kindly ask that if you’ve had any lab work done at LifeLabs within the past two weeks, please call our office at 905-294-2290. Our staff will ensure your physician is informed and able to review your results.
We have been designated as a high-priority clinic by LifeLabs and are actively working with them to resolve this issue as soon as possible. Once the issue is resolved, we will send out another notification so you no longer need to contact us regarding your results.
Thank you for your understanding and patience. We sincerely apologize for any inconvenience this may cause.
Dr. Adam’s on Medical Leave
“Dear Valued Patient,
I am writing to inform you that due to an unexpected medical issue I will require a leave of absence for up to 12 months. This will take effect immediately.
Please be assured that your health care needs will continue to be met by the Markham Medical Centre team and locum physicians who will cover my practice. I have every confidence that in my absence they will provide excellent comprehensive, compassionate and collaborative care for you.
Thank you for your understanding.
Sincerely,
Dr. Amanda Adams”
Annual Physicals
Overall, the timing of your doctor visits should be linked to your actual health needs- rather than an arbitrary date set for an actual check-up. As a group we are focusing on the periodic health visit. This appointment replaces the physical, and is an opportunity to address an individual’s risks based on medical history and lifestyle. A focused physical exam based on risk profile, age, sex and health history will be done.
“The evidence doesn’t actually show that going in once a year for the average person leads to better health outcomes,” says Dr. Joshua Tepper, CEO of Health Quality Ontario, a provincial agency with a mandate to improve the health-care system.
Grade 7/8 Immunizations
Starting in May 2022, York Region Public Health community immunization clinics will be restarting for immunizations against Hepatitis B, Human Papillomavirus (HPV) and Meningococcal ACYW-135. Book an appointment for catch-up immunizations.
Monday Mornings
We experience higher that normal call volumes on Monday mornings. We appreciate your patience and encourage you to call later in the day for non urgent issues. Thank you!
Signing up for the all-inclusive Annual Block Fee could amount to substantial savings if other uninsured services arise over the year. Those who choose not to sign-up for the optional Annual Block Fee may pay for individual uninsured services at the time the services are provided.
Click Here for More Information
Please see the list of our clinic hours during the holiday season below. Please note that on the 24th and 31st we will be having one on-call doctor in the office to see your urgent needs.
Wednesday December 24th (8:30am-12:00pm)
Monday December 29th (8:30am-4:30pm)
Tuesday December 30th (8:30am-4:30pm)
Wednesday December 31st (8:30am-12:00pm)
Please note you may also book with the Community Health Clinic in either Stouffville or Uxbridge. They also offer virtual care 7 days a week. To book online please go to their website: https://www.oakvalleyhealth.ca/community-health-clinic/ .
Thank you for your understanding and hope you have a great holiday!
We understand that certain issues may require timely access in which we can’t always provide. If this is the case, we recommend you go the CHC instead of any other walk-in clinic.
Located in Stouffville and Uxbridge, the Community Health Clinic (CHC) provides health care access for individuals six months and older, regardless of whether or not they have a family doctor. The clinic is nurse practitioner-led and is appointment-based and will continue to operate on weekdays 9 a.m. – 4 p.m. They also offer virtual services from 1 p.m. - 9 p.m.
Click Here to Book Online for the CHC
Learn More
Includes the Urgent Care Location Schedule
We highly recommend using our system Medeo for our online booking! Please read more to find out more details.
Find out more